Example: Reserve Low Stock for Loyal Customers

In this guide, we will reserve products with Low Stock so they are ONLY available to customers who have purchased from us before.

Goal: Prevent new/scalper accounts from buying scarce items, prioritizing loyal returning customers.

Step-by-Step Configuration

  1. Create a New Rule

    Go to Settings > Product Visibility > Rules and click Add Rule.

  2. Set General Info

    Title: Low Stock for Loyal Customers
    Enabled: Yes

  3. Define What to Hide (Scarce Items)

    We want to apply this to ALL Products, but only when they are low on stock.

    Filter Type: All Products
    Filter Value: (Leave empty / All)

  4. Choose "Show" (Whitelist)

    We want to ensure that IF stock is low, ONLY the following people can see it.

    Visibility Action: Show (Whitelist)

  5. Add Condition 1: The Trigger (Low Stock)

    We only want this rule to kick in when stock is low.

    Condition Type: Stock Status
    Operator: Is
    Value: Low Stock

    (Make sure you have managed stock enabled in WooCommerce for this to work effectively).

  6. Add Condition 2: The Audience (Loyal Customers)

    Who is allowed to buy low stock items? Anyone who has made at least one purchase.

    Condition Type: Has Purchased (Any Product)
    Operator: True (Has orders)

    Alternatively, you could use "User Role" = Customer.

  7. Important: Logical Logic

    Wait! If we just list both conditions, Yeekit typically requires ALL conditions to match for the "Show" action.
    However, "Stock Status" works as a property of the product.
    So the logic becomes: Is the product Low Stock? AND Is the User a Buyer? -> Then SHOW.

    But what if the product is In Stock? It won't match the "Low Stock" condition. If it doesn't match, the "Show" rule fails, and the product gets HIDDEN for everyone!

    CRITICAL TIP: To make this logic work perfectly (Hide ONLY if low stock AND not loyal), it is often easier to use the HIDE Action with Negative Logic.

  8. Let's Refine the Strategy (The "Hide" Approach)

    Let's flip it. We want to HIDE products IF they are Low Stock AND the user has NOT purchased before.

    Action: Hide Completely

    Condition 1:
    Type: Stock Status
    Value: Low Stock

    Condition 2:
    Type: Has Purchased (Any)
    Operator: FALSE (Has NOT purchased)

  9. Save the Rule

    Click Save Rule.

Result